Frequently Asked Questions (FAQs) | NACS – NACS Show – About
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Conference: October 7-10, 2018
Expo: October 8-10, 2018
Las Vegas Convention Center
Las Vegas
10/07/2018 12:00 AM 10/10/2018 12:00 PM America/New_York 2018 NACS Show Las Vegas, IL NACS true MM/DD/YYYY

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Frequently Asked Questions (FAQs)


 

 General

 

What is the NACS Show?
The NACS Show provides the most comprehensive representation of products and services for the convenience and fuel retailing industry. Retailers come to the NACS Show to discover proven ideas and strategies that enable them to increase sales, attract new customers, build their brand and improve their bottom line. Suppliers exhibit at the Show to establish a presence in the convenience channel, obtain sales leads, increase product exposure and introduce new products. Last year, almost 25,000 people attended the NACS Show from almost 63 countries and more than 1,200 companies exhibited. For more information about what’s happening in 2018, explore this year’s NACS Show.

When and Where is the NACS Show?
The 2018 NACS Show will be held October 7-10 at Las Vegas Convention Center, Las Vegas, NV, USA.
• Educational Programming – October 7-10, 2018
• NACS Show Expo – October 8-10, 2018

Las Vegas Convention Center (LVCC)
3150 Paradise Rd,
Las Vegas, NV 89019

How many people are expected to attend the NACS Show?
23,000 +

What is the schedule of events?
The Preliminary Schedule of Events will be updated with additional information on speakers in the coming months and is subject to change without notice.

What are the Exhibit Hall Hours?
Monday, October 8            10:30 am – 5:30 pm (New Exhibitor Area) 
                                                 11:30 am – 5:30 pm

Tuesday, October 9            10:30 am – 5:30 pm (New Exhibitor Area)
                                                 11:30 am – 5:30 pm

Wednesday, October 10     9:00 am – 1:30 pm (New Exhibitor Area)
                                                  9:00 am – 1:30 pm

When is the Opening General Session?
The Opening General Session will take place on Sunday, October 7 from 3:45 pm – 5:00 pm at Las Vegas Convention Center. Speaker information for the 2018 NACS Show will be available at a later date.

When is the Closing General Session?
The Closing General Session will take place on Wednesday, October 10 from 8:00 am – 9:00 am at Las Vegas Convention Center. Speaker information for the 2018 NACS Show will be available in the coming weeks.

Is smoking allowed inside Las Vegas Convention Center?
Smoking and vaping will not be permitted in the NACS Show exhibit hall, or anywhere inside Las Vegas Convention Center. Designated outdoor smoking areas will be available.

Is the NACS Show wheelchair-accessible?
Absolutely. Scootaround, Inc. offers onsite rentals of mobility scooters, wheelchairs, PowerChairs and oxygen equipment. It is strongly encouraged to reserve your mobility equipment in advance. It willl be delivered to your Las Vegas area hotel. Daily and weekly rates are available with operators on call seven days a week at (888) 441-7575, or visit scootaround.com/rentals.htm.

 

 Registration

 

What is the cost to attend the NACS Show?
Registration fees vary depending on your category of registration. More detailed information to come in May when registration opens.

How do I register to attend?
Attendee Registration will open in mid-late May; Exhibitor Badge Registration will open in June. Please check back then for more information.

What is the registration deadline?
The Early Bird rate deadline is June 25, 2018. After this date rates increase.

Do I have to be a NACS member to attend?
You do not have to be a NACS member to attend the Show. However, members do receive discounted registration rates. For more information on NACS Membership visit NACS Membership.

Can spouses attend the NACS Show?
Yes, all spouses are welcome to attend. They can register as a spouse and pay the appropriate attendee rate. More information to come when registration opens.

What is the cancellation policy?
In the event you must cancel your registration, you must inform NACS in writing via email to NACS@experient-inc.com. Cancellations received on or before September 7, 2018 will be assessed an administrative fee equal to 10% of the amount paid for registration. After September 7, 2018, the full registration fee will be forfeited. No refunds will be given after this date under any circumstances. Transfer of registration to another person within your company may be done at any time without penalty.

Can I share my badge with another attendee or exhibitor?
Attendees & exhibitors may NOT exchange, give, trade or sell their NACS Show badge to anyone. Anyone found in violation of this policy will be immediately removed from the convention and no refund for registration fees paid will be provided. Exhibitors caught sharing or purchasing exhibitor badges for retailer/buyer attendees will lose all exhibiting priority points for 2018 (maximum 8 points).

Are government rates available?
No, we do not offer government rates to attend the Show.

 

 Prepare

 

​How can I make a hotel reservation?
NACS Show Housing is open! Visit NACS Show Housing for hotel options and to secure your accommodations.

Do you offer shuttle service to the NACS Show?
Yes, shuttle service will be provided to and from the Las Vegas Convention Center to most hotels in the NACS Show housing block, except for hotels near the LVCC that are considered “walk hotels”.  A schedule of shuttle dates and times will be available soon.

With more than 50 education sessions, how can I be sure get the most impact from the ones I am able to attend?
NACS Show education sessions are largely designed for retailer attendees, with topics designed and curated by industry leaders from the NACS Convention Content Committee. Suppliers can attend the clearly marked Supplier session, or can upgrade to a full conference badge here.

Preparation is crucial to ensuring that you attend sessions of real value to you and that provide solutions to your current business challenges. Being thoughtful about planning will help you get the most out of the NACS Show.  Explore our 50+ education sessions, sign up for sessions that appeal to you, and start building your plan today.

What should I wear?
The average temperatures in Las Vegas during October range from 82 degrees during the day to 58 degrees in the evening.  Business/business casual attire and comfortable walking shoes are recommended in education sessions and exhibit hall.  Business/business casual attire is recommended for the NACS Kick-Off Party.  For other evening events, please contact the hosting company regarding attire.

How can I obtain a list of attendees?
An online attendee directory, which allows you to search by last name, company, title and region, will be available in September. A mailing list of 2018 NACS Show attendees will only be available to current exhibitors. Exhibitors should refer to the Exhibitor Services Kit (available in July) for an order form.

Are there special airline discounts available?
Please check back for information regarding airline discounts for the NACS Show.

Is there somewhere at the NACS Show I can find all of this information?
Yes! Our information booths will be located in the LVCC Grand Lobby and the Westgate Paradise Event Center. The hours of operation for the information booths will be:

Saturday, October 6  7:30 am – 6:00 pm
Sunday, October 7   7:30 am – 6:00 pm
Monday, October 8  7:30 am – 6:00 pm
Tuesday, October 9   7:30 am – 6:00 pm
Wednesday, October 10   7:30 am – 1:30 pm

Is there anywhere else I can access this information?
Yes! We have online, digital tools that make it easy for you to plan ahead before your time at the NACS Show in Las Vegas, including a NACS Show mobile app for your digital device. This tool will help you plan (and update) your schedule wherever you are. For more information, click here.

I’ve never been to Las Vegas before! Where should I eat?
Las Vegas has a thriving dining scene. For many of the restaurants, it’s best to make your reservations ahead of time.

 

 Exhibit

 

Why are some companies already assigned on the floor plan?
NACS Hunter Club and PEI Priority Club members support the convenience and fuel retailing industry at a significantly higher level. One of their membership benefits includes priority booth selection in December 2016. Shortly after the priority selections, space selection begins for NACS and PEI members in January 2017 based on priority points earned since 2004. Advance selection is followed by open sales to non-members and any other interested parties in July 2017.

How do I reserve a booth?
All applicants must submit their booth reservation details through the web form. Simply create a login, and submit your online exhibit application today at nacsshow.com/ExhibitApp. Online application access restricted to NACS and PEI members only January-June 2017. Need help to create a login? Download the step-by-step Help Guide at nacsonline.com/loginhelp.

I am a New Exhibitor. How do I reserve a booth?
NACS will, once again, have a New Exhibitor section in the exhibit hall. Eligible first-time exhibiting suppliers will see extra benefits that NACS has put together to raise awareness and demonstrate the value of this new Show floor area to buyers. Space in the New Exhibitor area is limited and is based availability and your eligibility.

Price and Size Limitations:

  • $35.00 per square foot
  • 10’x10’ booth options (maximum size 10’x20’ for oversized product displays, limited availability)

More information can be found on the New Exhibitor webpage.

Can I hold a booth location pending submission of an application?
Booth space cannot be held. All booth reservations are subject to space availability at the time the application and payment agreement are received.

Which booths are available?
View the online floor plan for available booths and sizes at nacsshow.com/floorplan. Booths are sold constantly, and new plans are uploaded 2-3 times daily. Booth locations cannot be held. Please make sure to include multiple booth locations in your online application request. If requested options are not available, your NACS account manager will contact you with suggested locations.

How does traffic flow inside the exhibit hall?
2018 expo traffic flow map coming soon...

How are booths assigned? Is a priority point system used?
Booth applications received by NACS and PEI members in January-June 2017 will be assigned based on priority points earned since 2004. In July 2017, open selection begins and spaces are assigned on a first-received, first-assigned basis, based on availability. Visit the Priority Point webpage for more detailed information.

How much does a booth cost?

  • $35.50 per square foot for NACS and PEI members
  • $49.00 per square foot for non-members
  • To qualify for the reduced member fee, the applicant must be a current NACS supplier member or a member of PEI for the duration of the NACS Show (through October 31, 2018).
  • If you are not a NACS member and wish to apply, you may submit your membership dues with the exhibit space application.
  • For further information about membership, call (703) 684-3600 to speak with a supplier membership representative. For PEI membership information, please call (918) 494-9696.

What is included in the cost of a booth?
The following items are included in the cost of a booth:

  • High draped back wall (8 ft.), and 3 ft. high draped side rails (in-line booths)
  • Standard 7"x 44" booth sign (in-line booths)
  • Aisle carpet throughout the exhibit hall 
  • A comprehensive Exhibitor Service Kit
  • A complimentary company listing on nacsshow.com, NACS Show Program and Directory, NACS Show mobile app, and floor plan (if materials are received by print deadlines)
  • Three badges for booth personnel per 100 sq. ft. or for each 10’ x 10’ space with the option to upgrade these to full registration badges for a nominal fee. An onsite fee of $100 per badge will be assessed if badges are not pre-registered before the advance registration deadline.
  • Two additional booth personnel badges available for purchase per 100 sq. ft. or for each 10’ x 10’ space with the option to upgrade these to full registration badges for a nominal fee per badge.

Note: Booth floor covering is mandatory and must be provided by the exhibitor. (Not included in the booth fee.)

What is the deposit payment required to reserve a booth?
At least 50% of the booth payment is required as a deposit to reserve a booth if applying prior to June 2, 2018. After June 2, full payment must accompany the contract to reserve NACS Show exhibit space.

Why is the NACS Show divided into sections? How do I know where I should exhibit?
NACS has segmented the exhibit halls into five main categories to enable buyers to shop for products and services efficiently. Exhibiting suppliers must display at least 60% of product applicable for a specific area to qualify. View product categories associated with each area. The five product areas are: Facility Development and Store Operations; Foodservice Equipment and Foodservice Programs; Merchandise, Candy and Snacks; Fuel Equipment and Services; and Technology.

Is Smoking/Vaping Allowed in the Exhibit Hall at the NACS Show?

  • Smoking of tobacco products will not be permitted in the NACS Show exhibit hall. Designated outdoor smoking areas will be available to sample tobacco products.
  • Vaping (usage of electronic cigarettes or personal vaporizers) will not be permitted in the NACS Show exhibit hall, or in general public space of the facility.

What is the cancellation policy?
Any change to the contracted booth size or cancellation of space must be submitted in writing to NACS. Financial penalties will be assessed based on the cancellation date as state in Section 6(a) of the NACS Show Exhibit Space Terms & Conditions. Download at nacsshow.com/exhibitterms

How do I order furniture, utilities, and services for my booth?
The exhibitor service kit will be available in July to begin placing show orders. When available, you can access the link via our Exhibitor Resource Center at nacsshow.com/erc.

 

 International

 

Important information if you are travelling to the NACS Show from abroad.

Visa Application Process
Changes to the visa policy and procedures are expected to increase the amount of time it takes to obtain a visa. It is extremely important that you apply for your visa early.

Although information on the changes to the visa application process is outlined here, please refer to the U.S. Department of State's Visa information web page for the most complete, up-to-date information. You can also refer to the U.S. Department of State's Business Visa Center for more information.

During the registration process, if using an international address, you will have the option to create and print your personalized visa cover letter.

Visa Interviews
A personal appearance interview is required as a standard part of this process. This can increase the processing time. It is expected fewer waivers will be granted for the interview portion of the process.

NACS cannot assist you with the interview process, nor can anyone representing NACS call the embassy or consulate on your behalf to provide support for granting a visa. If you are denied a visitor visa, you may re-apply if there is new evidence to overcome the basis for the refusal. In the absence of new evidence, consular officers are not required to re-examine such cases.

Finding the US Embassy or Consulate
Please visit usembassy.state.gov to find the U.S. Embassy or Consulate in your country.

Visa Waiver Program
The Visa Waiver Program (VWP) enables citizens of certain countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa. Not all countries participate in the VWP. Visit this page to find information about the US Visa Waiver Program, requirements, eligibility and more relevant details. 

Machine-Readable Passports
A machine-readable passport has biographical data entered on the data page according to international specifications. The size of the passport and photograph, and arrangement of data fields, especially the two lines of printed OCR-B machine readable data, meet the standards of the International Civil Aviation Organization, Doc 9303, Part 1 Machine Readable Passports. OCR-B means the type is Optical Character Reader size B. If there are questions about your passport, after carefully reviewing this information, and any information that may be available to you from your country, you may want to contact the passport issuing agency or authority in your country of citizenship at the U.S. Department of State's Visa information web page.

Visa Waiver Program Requirements

  • You must be a citizen of a Visa Waiver Program country.
  • You must have a valid passport issued by the participating country.
  • Your passport must be a machine-readable passport.
  • You must be seeking entry for 90 days or less, as a temporary visitor for business (participating in scientific, educational, professional or business conventions, conferences or seminars is permitted as a business visitor) or pleasure. You will not be permitted to extend your visit or change to another visa category under the VWP.
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