Home Connect & Learn Global Events NACS Convenience Summit Europe
NACS Convenience Summit Europe
June 2027 | London, UK
The European convenience channel is growing at a rapid pace, with convenience stores redefining the shopping experience to meet new consumer demand for omnichannel experiences, hard discounts, food-to-go and food-for-later meal options. In 2026, attendees explored Polish market trends that are spurring growth in the region and throughout Europe. Through insightful sessions and relevant industry topics, the 2026 event showcased how convenience is more than a retail format.
See who attended the 2026 event in Warsaw.
Convenience Summit Europe Event Features
- Actionable Insights: Discover new ideas, products and solutions that are addressing the challenges and opportunities of today and the future.
- Strategic Relationships: No other convenience industry event brings together leaders in store operations, marketing innovation, retail design, fuel delivery and other key performance retail areas. Meet leaders who can make a difference to your business and career.
- Immersive Learning: Hear retailer case studies and success stories that showcase innovative convenience retail solutions. Exchange ideas and create relationships through casual and facilitated conversations with the best and brightest minds in our industry.
- Awards Gala and Dinner: See which retailers will be recognized for their outstanding achievements in the European convenience industry. Congratulate each winner, watch their award submission videos and celebrate their success at the NACS Convenience Retail Awards Europe Gala and Dinner.
Who Attends
- CEOs
- Presidents
- Executive Vice Presidents of Sales
- Heads of Marketing & Sales
- Heads of Retail Operations
2026 NACS Convenience Summit Europe Highlights
June 16, 2026
7:30 am – 5:00 pm | Registration Open |
8:30 am – 8:45 am | Welcome |
8:45 am – 9:15 am | What Is in a Shopper’s Mind When We Talk Convenience in Poland? |
9:15 am – 10:00 am | Ideas 2 Go Store Tour Briefing |
10:00 am – 1:00 pm | Ideas 2 Go: Warsaw (Bus & Walking Tour) |
1:00 pm | Lunch |
1:45 pm – 2:00 pm | Ideas 2 Go Store Tour Debrief |
2:00 pm – 2:45 pm | Global Strategic Industry Issues What are the strategic issues shaping our industry, where are threats and opportunities the most mature, and what can we learn from different countries and regions? Henry will unveil the results of the latest NACS Global Issues Survey and provide an outlook on what retailers across Europe must focus on. |
2:45 pm – 3:15 pm | Retailer Case Study: Orlen Polish retailer Orlen operates more than 3,500 filling stations across Eastern and Central Europe and is a market leader in Poland with more than 1,900 sites and about 25% market share. Hear how Orlen is evolving from fuel to food to foodservice 2.0, and how the company’s premiumization strategy works in a discount-driven market. |
3:30 pm – 4:00 pm | Networking Break |
4:00 pm – 4:45 pm | The Future of Foodservice in Convenience Stores If foodservice is your company’s future, don’t give customers a reason to leave your store for the QSR down the street. Learn how to elevate food offerings through menu innovation, differentiation and digital integration to exceed consumer demands and deliver exceptional foodservice offers. Foodservice isn’t another category—it’s your business. |
4:45 pm – 5:30 pm | Retailer Case Study: Marks & Spencer Marks & Spencer is a quintessential British yet global retail player that operates in 70 markets around the world. Hear the success story of how Marks & Spencer has expanded its business with a focus on authenticity, branding and a food first strategy. |
6:00 pm – 7:00 pm | Off-Site Welcome Reception |
June 17, 2026 | |
7:30 am – 5:00 pm | Registration Open |
8:30 am – 8:45 am | Welcome |
8:45 am – 9:30 am | Who Are Your Gen Z and Gen Alpha Customers and Employees? Explore how Gen Z and Gen Alpha are reshaping convenience retail with their distinct preferences, values and digital-native behaviors. This session will examine how these generations prioritize speed, personalization, sustainability and seamless omnichannel experiences. |
9:30 am – 10:00 am | Ideas 2 Go Store Tour Briefing |
10:00 am – 1:00 pm | Ideas 2 Go: Warsaw (Bus & Walking Tour) |
1:00 pm – 1:45 pm | Lunch |
1:45 pm – 2:00 pm | Ideas 2 Go Store Tour Debrief and Smartest Store in the World 2026: Showcasing Innovation in Retail & Winner Reveal! The Smartest Store in the World Competition, hosted by Insight Research and NACS, showcases some of the most innovative retail concepts from around the world. Join us for the live reveal of the competition winner and celebrate the company that defines the future of intelligent retail. |
2:00 pm – 2:45 pm | Interview With the 2026 NACS Industry Leader of the Year Europe |
2:45 pm – 3:30 pm | Retailer Case Study: Zabka |
3:30 pm – 4:00 pm | Networking Break |
4:00 pm – 4:30 pm | Retailer Case Study: Moeve A leading energy company in Spain, Moeve is redefining the role of the modern forecourt by transforming traditional fuel sites into multi-energy, customer-centric retail destinations. Learn how the company is also integrating foodservice and digital engagement to meet evolving customer needs while future-proofing its network. |
4:30 pm – 5:00 pm | Convenience Retailing’s Role in the Customer’s Digital Journey As expectations for speed, convenience and personalization grow, convenience retailers must deliver seamless experiences across every interaction. This session explores how these technologies are redefining engagement and why meeting customers where they are is critical to staying competitive. Learn practical strategies for creating cohesive, customer-centric journeys, with examples of businesses successfully blending physical and digital experiences. |
5:00 pm – 5:30 pm | Computer Vision AI - Use cases, Trends and Business Impacts |
6:45 pm – 7:45 pm | NACS Convenience Retail Awards Europe: Reception |
7:45 pm – 10:30 pm | NACS Convenience Retail Awards Europe: Ceremony & Dinner |
June 18, 2026 | |
8:00 am – 1:00 pm | Registration Open |
9:00 am – 9:15 am | Welcome |
9:15 am – 10:00 am | Cyber Attacks and How to Prepare for Them It’s no longer a matter of if, but when. Cyber threats are a daily reality. This session explores vulnerabilities in convenience retail and offers practical strategies for protection, response planning and resilience. |
10:00 am – 10:45 am | Real AI Implementations in the Convenience Industry Artificial intelligence is already transforming retail—from pricing and inventory to HR and fuel forecasting. Hear real-world examples of AI in action across the convenience landscape and learn how to start or scale your own AI journey. |
10:45 am – 11:15 am | Networking Break |
11:15 am – 12:00 pm | Smartest Store in the World Competition Winner See a curated selection of the entries that exemplify innovation, execution and their impact on the future of smart retail. |
12:00 pm – 12:45 pm | What We Have Seen, What We Have Learned wrap-up of the key takeaways from store tours, presentations and discussions. What’s next for your business? |
12:45 pm – 1:00 pm | Ideas 2 Go Store Tour Briefing and Final Remarks |
1:00 pm – 1:45 pm | Lunch |
1:45 pm – 5:00 pm | Ideas 2 Go: Warsaw (Walking Tour) |
5:00 pm – 6:30 pm | Networking Reception |
Loading content...
NACS Convenience Retail Awards Europe
For more than a decade, the NACS Convenience Summit Europe has proudly hosted the NACS Convenience Retail Awards Europe. This prestigious competition recognizes outstanding achievements in the European retail communities. The awards—judged by the pillars of the convenience industry—provide one of the greatest benchmarks of global convenience retailing excellence. Winners are selected in four categories:
- NACS Industry Leader of the Year Award
- NACS Convenience Store of the Year Award
- NACS Convenience Innovation of the Year Award
- NACS Convenience Cares Award
Congratulations to the 2026 winners!
NACS Convenience Industry Leader of the Year Europe
Debbie Robinson, OurCoop
NACS Convenience Cares Award Europe
BWG Foods
In partnership with 
NACS Convenience Innovation of the Year Award Europe
Marks & Spencer
In partnership with 
NACS Convenience Store of the Year Award Europe
Maxol Long Mile Road | Ireland
The NACS Convenience Retail Awards recognize and promote convenience retailing excellence and provides retailers with the opportunity to showcase their innovation and creativity to the global retailing community.
Convenience and fuel retailers from the award regions may submit entries. Supplier partners and advertising, design and PR agencies are welcome to submit entries on behalf of their retail partners, but they must have the approval of the retailer for which they provide services.
NACS will offer Convenience Retail Awards in Latin America, Asia-Pacific, and Europe.
- Latin America includes retailers from Mexico, Central America, and South America.
- Asia-Pacific includes the continent and islands of Asia, including India, New Zealand and Australia.
- Europe includes the entire European continent, from Iberia to the Caucasus and Scandinavia to Malta.
Convenience and fuel retailers can showcase their innovation and leadership in four prestigious award categories:
- Convenience Store of the Year
Our global recognition honors the most innovative and successful convenience and petroleum retail store of the year. The winner earns the accolade of “the best convenience store in their region” This award honors flagship stores that break new ground and set new innovative standards for the industry. All-sized businesses can enter, and entries can refer to broader initiatives or format roll-outs in a wider business. Successful entries will focus on one particular store as the central showpiece. - Convenience Industry Leader of the Year
Industry progress is not only driven by innovative companies, but by the energies, determination and inspiration of the individuals who lead them. This award recognizes and honors the contribution of the most successful and influential convenience industry leader of past year. - Convenience Cares Award
This award recognizes companies that demonstrate an outstanding commitment to doing good for people—whether customers, employees, communities, or the environment. This award honors meaningful initiatives that reflect compassion, social responsibility, and a genuine dedication to improving communities while creating positive, lasting impact. - Convenience Innovation Award
This recognizes a company, product, or idea that transforms the convenience retail experience. This award celebrates creativity, fresh thinking, and real impact—honoring innovations that make convenience stores more efficient, engaging, and future-ready.
There are no fees to enter the NACS Convenience Retail Awards.
Region | Presented at | Entry Open | Entry | Winner Announced! |
|---|---|---|---|---|
Latin America | 2025 NACS Show | June 30, 2025 | September 10, 2025 | October 15, 2025 |
Asia-Pacific | Convenience Summit Asia | closed | closed | February 26, 2025 |
Europe | Convenience Summit Europe | February 17, 2026 | April 17, 2026 | May 29, 2025 |
| Award | On Site Contact/Nominee | Company Logo | Description of success in award area | Powerpoint overview of solution or success | High-Res photos of nominee or solution | 2-5 Minute video of nominated store |
| Retailer of the Year | ||||||
| Industry Leader of the Year | Optional | Optional | Optional | |||
| Retail Sustainability Award | Optional | Optional | ||||
| Retail Technology Award | Optional | Optional |
Each year, a grand jury panel of industry experts consisting of former retail executives, consultants, subject-matter-experts, and NACS representatives judge the award winners based on criteria specified for each award.
Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The judges use a rubric consisting of the criterion below to evaluate all submissions and select an award winner from each award category.
Technology & Sustainability Awards will be scored on:
- Leadership and management of the initiative
- Customer engagement with the solution
- Impact of the initiative on organizational performance, financial performance or the customer experience
- Degree of creativity, uniqueness and innovation exemplified by the initiative
Retailer of the Year will be scored on demonstrated excellence in:
- Format Innovation
- Technology/loyalty/payments
- Product Range
- People Development (HR)
- Customer Service Initiatives
- Results/Performance
- General Impression & Relevance
Industry Leader of the Year will be determined by:
- Impact the individual has had on organizational performance, financial profitability, and the customer experience
- Influence the individual has had on improving the convenience retailing industry overall
- Demonstrated commitment to their community
Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The submission must include supporting justification as to:
- Why the convenience retailer deserves to be recognised
- What makes the initiative truly innovative and differentiated
- How leadership and management of the initiative is conducted
- How the retailer has demonstrated a company-wide commitment to the initiative
- What the impact of the initiative has been to organizational performance, financial profitability or the customer experience
- How customers have interacted with the solution
While fun, the submission development process can take time to complete. So, begin early. You will need to collect and provide photos and evidence that will make your submission stand out from the competition. Keep in mind that only complete submissions will be judged.
The NACS Convenience Retail Awards program is recognised by your peers and partners across the globe for its prominence and selectiveness. An award win heightens your credibility as an industry leader and elevates your brand’s profile as an innovative trailblazer.
Whether you win or are one of our esteemed participants, you will receive unparalleled global exposure and visibility through trade, national and international media coverage. Winners will receive:
- Recognition in NACS and Insight Research social, print and digital publications, which collectively reach an audience of 50,000+ global retailers, and various industry trade publications to extend the news even further.
- International press release announcing all award winners.
- Recognition at the NACS Show.
- And most importantly, celebrating your victory with global retailers, suppliers and colleagues at the Awards Reception!
The NACS Convenience Summit Europe is proud to partner with industry suppliers for this global event. Opportunities for company/brand visibility and connections vary.
Our thanks to the 2026 NACS Convenience Summit Europe Sponsors:
Award Sponsors

NACS Convenience Cares Award

NACS Convenience Innovation of the Year Award
Summit Co-Sponsors



Ideas 2 Go Warsaw Store Tour Sponsor

Reception Sponsor

For sponsorship inquiries, please contact:
Leigh Walls
Director, Supplier Relations
[email protected]
*Travel and hotel not included in Summit registration rate. Visit www.xe.com for the latest exchange rate information.
Hotel
Attendees must book their own hotel accommodations. Cost of accommodations are not included in the event registration fee. A group/event discounted rate is available until May 15, 2026.
The 2026 NACS Convenience Summit Europe program and NACS European Convenience Retail Awards ceremony will be held at:
Hilton Warsaw City
Grzybowska 63, 00-844 Warszawa, Poland
Group Rate: PLN 700 (single)/night; PLN 760 (double)/night
Room rate includes complimentary breakfast but excludes the 8% VAT.
Flight Information
Attendees must book their own flight accommodations. Cost of flights are not included in the event registration fee.
Warsaw Chopin Airport (WAW)
- 7 km / 4.3 miles from hotel
Warsaw Modlin Airport (WMI)
- 41.4 km / 25.7 miles from hotel
Ground Transfers/Additional Information
The following ground transportation is included in your registration fee (if applicable).
- All necessary transportation for the scheduled Bus Store Tours
All other transfers must be arranged by the attendees and are not included in the registration fee.
Connection from WAW airport to Hilton Warsaw City hotel
- Approximately 15 Minutes by Taxi/Uber